Frequently asked questions about PuroBarber

Real questions before digitizing your barbershop

This guide answers the most common questions about PuroBarber: online booking, walk-ins, POS, commissions, inventory, forum, videos, store, directory, and daily operations.

PuroBarber is built for barbershops that need to control appointments, barbers, payments, clients, and products without scattered spreadsheets, lost messages, or duplicate entry.

Signup and initial setup: free. The trial starts only after your first charge (appointment or sale), with 30 days by default.

Online booking and no-shows Organize appointments, availability, and walk-ins from one flow. POS, sales, and commissions Connect services, products, payments, and daily closeouts. Clients and CRM Keep history, preferences, and follow-up to sell more often to the same client.

About PuroBarber

What is PuroBarber?
A hub for barbers: the system to run your barbershop or your chair, a barber forum, videos to learn from, a store for trade products, and a public directory of barbershops and barbers. All with one account.
Do I need a barbershop to create an account?
No. With your free account you can take part in the forum, watch videos, and buy in the store. If you later open your barbershop or want to organize your chair, you do it from My Account.
Is it free?
Solo Barber mode, the forum, open videos, and buying in the store are free. Barbershops with a team pay a fixed monthly fee: $199 MXN (up to 2 locations) or $499 MXN (unlimited, with store selling).

The system for barbershops

How do I manage appointments?
Schedule by day, week, or month, and by barber. The system prevents scheduling conflicts, respects each barber's days off and lunch breaks, and lets you handle walk-ins with a waiting queue.
Can I manage multiple locations?
Yes. The Barbershop level includes up to 2 locations and Barbershop Plus has no limit. Inventory, staff, appointments, and reports for all of them in one dashboard.
How does inventory work?
The system allows you to register all your products and supplies, set minimum stock levels, and receive alerts when you need to reorder. You can also track product usage per service and generate consumption reports.
Can I charge with the system?
Yes. The POS charges services and products in cash, card, or transfer, records tips, and generates cash-register closeouts.
How does the waiting queue work?
You add the walk-in client, assign them to an available barber, and the barber gets notified in their app.
What reports are there?
You can generate sales reports, barber commissions, best-selling products, frequent customers, revenue by period, and much more. All reports can be exported for additional analysis.
Do my barbers need to learn a complicated system?
No. Each barber logs in from their phone to a simple app with their schedule, today's appointments, commissions, and tips.
Do you keep each client's history?
Yes, each client has a complete profile where you can see their service history, preferences, special notes, and all relevant information to provide personalized service.
Do I need internet?
Yes, PuroBarber is a cloud-based system that requires an internet connection. This allows you to access your information from anywhere and ensures your data is always backed up and secure.
What is Solo Barber mode?
The free version for a barber working on their own: schedule, clients, services, profile, and a mobile app, with no team or locations.

Community, videos, store and directory

Who can post in the forum?
Anyone with an account. You can post text and a photo, comment, and like in four categories.
What videos are there and who can watch them?
Tutorials, workshops, and talks. With a free account you see the open ones; Barbershop and Barbershop Plus levels unlock more.
How do I buy in the store?
Add to cart, pay, and track your order from My Account, where you can also cancel it or request a return.
How do I sell in the store?
From My Account, under "Sell online," you activate your store with your name and add your products. Selling as a person without a business account has no restriction; if your account is a Level 2 barbershop, you need to upgrade to Barbershop Plus to sell in the store.
How do I show up in the directory?
Activate your public profile from your dashboard. Your page shows services and prices, a gallery, hours, reviews, WhatsApp, and directions, and it's found by country, state, and city.

Pricing and account

What happens if my barbershop grows past the Barbershop level?
The system alerts you when your real usage exceeds your level (more than 2 locations or more than 4 barbers at one location) and asks you to upgrade to Barbershop Plus to keep adding.
Can I see my level and my usage?
Yes, in My Plan inside your dashboard: current level, locations used, people per location, and whether you can sell in the store.
Do you charge per appointment or a percentage of sales?
No. None of the levels charge per appointment or commission on what you sell.
How do I log in if I already had an account?
With the same email or phone at Login. You always land in My Account first and go to your business from there.

Ready to get started?

Create your free account and decide later if you open your barbershop.

Create free account

Explore the pages that explain the product and daily operation best

These routes help explain what PuroBarber is, how it works day to day, and how it supports barbershop growth.

Barbershop software See the platform overview for booking, POS, clients, and follow-up. Barbershop app Explore the daily operating app for booking, POS, clients, inventory, and team control. Online scheduling Control appointments, availability, walk-ins, reminders, and schedule changes. Barbershop CRM Understand how to improve retention, serious follow-up, and longer-term client relationships.